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New MM2H Application

Appliction Process

I would like to start my application with Alter Domus, what is the next step?
  • Email Alter Domus in writing to confirm your intention to engage our services to get the MM2H visa for you (and your family): mm2h@alterdomus.com.my
    In the email, you are required to send us these documents listed below:

    • Your last 3 months’ financial documents showing monthly income and financial strength in PDF format and we will check if you are qualify or not.

    • The current passport particular page and observation page (you and your family) in PDF format.

    • Resume / Curriculum Vitae in PDF format showing your (and spouse) previous work and education background.

  • Once we see that you are qualified, we will send you an engagement letter and initial invoice.

  • Sign and return the engagement letter in PDF and transfer initial payment, after which we will give you the complete document checklist and other relevant information.
    You are required to prepare the documents for us includes the certification by the Malaysian Embassy / High Commissions / Consulate in your home country We will advise you on the documents to certify / translate, and other procedures required.
    If you have a document scanner, please scan and email us the documents in PDF format.
    Otherwise, you can use phone scanner. We highly recommend Clear Scan PDF Scanner app as it is a freeware without watermarks:

  • We will also prepare the necessary forms and documents and email to you.

  • We will send you the acknowledgement of receipt from the MM2H Centre once we have submitted.

  • We wait for the approval to be obtained.

  • Once the approval is obtained, we will email to you and inform you on the next steps.

  • You need to remit the last half payment and the government fees.

  • Banking – 2 options:

    • ​Option 1 – “Pre-arrival” account opening where you can open a Malaysian bank account (selected banks) outside of Malaysia and remit the money over to the newly opened Malaysian bank account. You complete the identity verification step at the bank when you are here in Malaysia.

    • Option 2 – Open the bank account when you are in Malaysia. You need to be present at the bank to do this.

  • Regardless banking option 1or 2, you have to fly over to Malaysia with your family members.

  • You have to complete the bank account opening (identity verification) and get the bank documents.

  • You (and your family) will have to complete a simple medical checkup here.

  • Then, we will submit your passport (and your family's passports) for visa endorsement (sticking the visa on the passport).

  • Once endorsed, we will return the passports and you are done.

Monthly Income Rules:
  • Must be paid monthly. Annual / quarterly / irregular income is not accepted, as MM2H does not allow averaging method to get the monthly income.

  • Must show the minimum required amount for at least the last 3 months before submission. You must continue the income until you get the approval.

  • Salary and pension are the best because the calculation is simple.

  • Interest, investment income and director’s fees can be accepted as long as they are paid out monthly and every month is above the minimum.

  • Rental is the least preferred and only use this if there is no other option. Because the visa is only granted according to your rental duration and you have to renew the lease agreement every time before you get the balance MM2H.

  • Cannot combine income from spouse. All income must be from the primary applicant.

  • You must be able to provide the complete paper trial of supporting documents to prove your monthly income.

Liquid Asset Rules:
  • Categorised into Primary and Secondary sources.

  • Primary sources – savings accounts, checking accounts and / or Fixed Deposit accounts.

  • Secondary sources – investments / brokerage accounts, others apart from the Primary types.

  • Must have primary liquid assets. Cannot submit secondary liquid assets only without any primary liquid assets.

  • Ratio of Primary must be around 70% of the minimum required amount.

  • Property ownership is not considered as liquid assets.

How long does it take to get approval?

Standard processing time is usually 90-working days or about 5 months. Previously, MM2H processing time has been very erratic and can be delayed by up to 10 – 12 months, or even longer. You must be prepared for unconditional waiting when it comes to processing time. We are not responsible for the delay that happens at the government office.

Documents Required for Submission

What documents I need to prepare and send to you for submission of application MM2H?
  1. Passports – all applicants. Need to have minimum 2 years balance.

  2. Updated Resume / CV - main applicant and spouse.

  3. Passport photo - all applicants. On white or blue background, send to us in digital file, either JPG or PDF format.

  4. Police certificate for no criminal record (or Letter of Good Conduct) – Required for all applicants above 18 years old. This is valid for 6 months only, so get it later when you are ready to apply.

  5. Copy of marriage certificate (if applying with spouse).

  6. Copy of birth certificate (for children).

  7. All documents must be in English or translated into English.

  8. Items no. 4, 5 & 6 must be legalized by your Ministry of Foreign Affairs, then the final step is to get them certified by any nearest Malaysian Embassy / High Commisioner / Consulate. Certification is valid for 6 months only.

  9. Medical check-up – This is valid for 3 months only, so do it later. We will guide you on this part. It is to check mainly for infectious diseases. Click here to download the MFI Form.

  10. Monthly income** – To be confirmed later pending Ministry announcement. Usually, bank statements for the latest 3 months showing payment of monthly income.

  11. Liquid assets** – To be confirmed later pending Ministry announcement. Latest 3 months bank statements showing liquid assets.

Document Certification

What are the documents that need to be certified for MM2H application?

Legal documents such as copy of the marriage certificate, birth certificate, household registration / family registration certificate, adoption papers, custody letter, and police letter of no criminal record, etc. must be certified by a Malaysian Embassy abroad before we can use it for submission.
It is to ensure that the documents are genuine and not tampered with.
 

The following terms may be used interchangeably depending on the country and their legal system:

  • Apostille

  • Affidavit

  • Certify

  • Embassy Attestation

  • Legalize

  • Notarize

  • Certified True Copy (a.k.a. CTC)

(Scenario 1) If I am already in Malaysia, how do I certify my marriage and birth certificates?

There are two ways to do that:

  • Option 1: Contact the country's Embassy that issue the marriage and birth certificates to apply for an extract or household registration / family registration certificate, OR,

  • Option 2: Certify on the photocopy:

    1. Make a photocopy of the original marriage and birth certificates.

    2. If the marriage and birth certificates are not in English or Malay, these documents have to be translated by professional translator certified by the country's Embassy first.

    3. Make appointment with your own country’s Embassy or Ministry or Foreign Affairs – Request for your documents to be certified (Do ask what other documents need to bring with you to the Embassy).

    4. Make appointment with the Malaysian Embassy / High Commission / Consulate. Bring your certified documents to the Malaysian Embassy / High Commission / Consulate for subsequent certification.

Note: This scenario does not apply to police letter of no criminal record (or Letter of Good Conduct) along with marriage and birth certificates and household registration / family registration certificate issued by China, Hong Kong, Taiwan, Brazil, Ireland, and United Kingdom.

Certification for documents issued by these countries can only be done at their respective country's Ministry of Foreign Affairs and Malaysia Embassy / High Commission / Consulate in their respective country (refer to Scenario 3).

(Scenario 2) I am currently out of Malaysia and staying in Country A, how do I certify my marriage and birth certificates that were issued by Country B?

You can either...:

  • Option 1 - Apply for Extract : 

    1. Contact Country B's Embassy in Country A to apply the extract.

    2. Make appointment with the Malaysian Embassy / High Commission / Consulate in Country A. Bring your the extract to the Malaysian Embassy / High Commission / Consulate in Country A for certification.

  • Option 2 - Certify on Photocopy of Marriage and Birth Certificates: 

    1. Make a photocopy of the original marriage and birth certificates.

    2. Make appointment with Country B's Embassy in Country A – Request for your documents to be certified (Do ask what other documents need to bring with you).

    3. Make appointment with the Malaysian Embassy / High Commission / Consulate in Country A. Bring your certified documents to the Malaysian Embassy / High Commission / Consulate in Country A for subsequent certification.

Note: This scenario does not apply to police letter of no criminal record (or Letter of Good Conduct) along with marriage and birth certificates and household registration / family registration certificate issued by China, Hong Kong, Taiwan, Brazil, Ireland, and United Kingdom.

Certification for documents issued by these countries can only be done at their respective country's Ministry of Foreign Affairs and Malaysia Embassy / High Commission / Consulate in their respective country (refer to Scenario 3).

(Scenario 3) I am still at my home country, how do I certify my marriage and birth certificates that were issued by my home country?

You can either...:

  • Option 1 - Apply for Extract or Household Registration / Family Registration Certificate: 

    1. Apply the extract or household registration / family registration certificate from your home country's Ministry of Foreign Affairs.

    2. Make appointment with the Malaysian Embassy / High Commission / Consulate in your home country. Bring your the extract or household registration / family registration certificate to the Malaysian Embassy / High Commission / Consulate for certification.

  • Option 2 - Certify on Photocopy of Marriage and Birth Certificates: 

    1. Make a photocopy of the original marriage and birth certificates.

    2. Make appointment with your home country’s Ministry or Foreign Affairs – Request for your documents to be certified (Do ask what other documents need to bring with you).

    3. Make appointment with the Malaysian Embassy / High Commission / Consulate in your home country. Bring your certified documents to the Malaysian Embassy / High Commission / Consulate for subsequent certification.​

 

Alternatively, you can appoint an agent to help you with the certification. Here are some of reputated agents who offer this service:

  • China Agent (线上公证认证-云)
    WeChat ID: zxgz4822
    Region: Beijing Chaoyang
     

  • Hong Kong Notary Public (Mr Selwyn Chan Chung Yuen)
    Address: Oldham Li & Nie, 5/F, St George’s Building, 2 Ice House Street, Central, Hong Kong.(Please ask for Mr Selwyn Chan, Partner)
    Tel: +852 3614 0376
    WhatsApp: +852 9314 4980
    WeChat ID: SelwynChan
    Email: info@scmp.hk
    Website: https://www.scnp.hk

  • Apostille Services in London (2E Apostille Services Ltd.)
    Address: Unit 11, Flamingo Court, 81 Crampton St, London SE17 3BF
    (Look for Dominic)
    Tel: +44 020 3920 7806
    Email: admin@2eApostille.co.uk
    Website: www.2EApostille.co.uk

Passport FAQ

How do I scan my passport? Is there a format I have to follow?

Put your passport in the middle of the scanner (place it straight) and make sure all the four corners and sides of the passport can be seen. It must be scanned in colour mode (black and white will not be accepted):

(Sample) How to scan passport 01.png

Documents FAQ

How do I prepare the Resume / CV? Can you give me some samples?

A simple resume that lists out your previous work experience and academic background is good enough. Try to go as far back as you can remember. You can add in one or two sentences to describe the job function after each of the positions.​
Click here to download the sample of Resume / CV.

Can Alter Domus help me prepare the monthly income?

You must prepare the monthly income yourself; we cannot do this for you as everything our company does is above-board and according to rules. All documents provided by the applicant must be authentic and genuine.​

How do I get the Letter of No Criminal Record?

The process may be slightly different depending on which country you get it from.
Some are easy to get – you just walk-in to the police station near you or apply online. Some are more difficult and take longer, such as from Hong Kong. Let us know where you are applying from, and we will advise accordingly.

Your record must be totally clean. Even if you have past minor offences like unsettled speeding or parking summons, you must inform us. This may affect your application.

We have a de-facto or common-law marriage and no official documents, can we apply under one application?

If you do not have a marriage certificate, you must apply under two single applications.

What is involved for the Medical Check-up?

Medical check-up must be done twice – the first time in your home country before the MM2H application is submitted. The second check-up is done in Malaysia, after you get the MM2H approval. You must pass the second medical before you are granted the MM2H visa.

The medical check-up is mainly to test for infectious diseases such as Hepatitis, Tuberculosis, etc. – conditions that can cause harm to others. Acquired illnesses such as heart disease, diabetes, asthma are fine.

I am ex-Malaysian / married to a Malaysian / previously had MM2H but cancelled, will that affect my MM2H application?

It makes no difference, you just apply as a new applicant.

Can we check the status / progress of the application after it is submitted?

There is no way to check online for the stage-by-stage progress for applications. Once submitted, you can only wait until the approval letter is received.

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